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1) "Do you sell individual commons?"2) "Which price guide do you use to set your prices?"
3) "My order arrived with extra cards. Should I send them back?"
4) "Why don't you negotiate on price or take trade?"
5) "Why do you get so mad about cancelled orders?"
6) "Why can't I drop cards from my order?"
7) "Where did you get all of these cards?"
8) "How do I sell you my cards?"
9) "Can I have a list of references?"
10) "The next time you get this card, I'll take it." or "You don't have this card on your list, but can you find one for me?"
11) "When are you going to restock next?"
12) "Some of the cards I ordered are not on my invoice. Why not?"
13) "Can you let me know when you get this card?"
14) "Please send me email when my money arrives." or "Did my money arrive yet?"
15) "Was the (Magic) Beta set really printed in German?"
You may have noticed that we don't sell some of the less desirable commons and uncommons.Instead of selling these cards individually, we sort them by set and sell them in randomized lots of 100 for a cheap price. These can be found throughout the sale in each set, and also here.
Our prices are determined solely by supply and demand in the wordwide Internet market. There's a fine line between too high (no one buys them) and too low (some dealer from Hong Kong buys every copy). If a card doesn't sell for a while, we lower the price. If we get more orders than we have cards, we raise the price.Scrye and the other price guides are generally useless to us. We don't use them because they don't reflect the demand of our market. Their prices are calculated by polling game stores that have very high prices - we would rarely sell a card if we charged that much.
Our prices tend to be fair on the high-demand cards, and very cheap for all others. By the time you've bought all the expensive cards in a set, you might as well complete the set because we sell the remaining cards for so little.
There is an Internet Magic Card price guide called the Cloister list: Click Here
Cloister is a computer program that analyzes Internet posts and tries to associate prices with cards. It is generally a better guide than a magazine, but it has its shortcomings as well, as discussed on their website. Because it has trouble telling which set a card is from, the prices are wrong for cards that are available from several different sets. It also can't tell "want-to-buy" prices from "for sale" prices.
We include an extra card on the top and bottom of each stack of cards that we ship, for protection during shipping. These are yours to keep.
Like it says in #1, time is the limiting factor in the sale. The more time spent on each order, the fewer cards we can sell. Negotiating prices or trades takes more time than it's worth. Our prices are already quite reasonable, even without haggling.
You don't promise to buy something off of the Internet and then cancel the order. That's not how business is conducted here. If you don't want to buy the cards, don't order them.When you place an order, first we input the order into our database, then we pull all the cards out of the boxes, and email you the invoice. If you cancel your order, we have to change the database back and sort all of the cards back into the card boxes. It takes a long time, especially if you ordered a wide variety of cards.
We insist on physically pulling the cards before sending the invoice because the database will sometimes get out of sync with the inventory. When you have a 20,000 item inventory (and that's low for us) it's easy to misfile something. There's another dealer in this area who's constantly cruising the game stores because he accidentally sold cards he didn't have. With our system, you're guaranteed to get the cards you were promised without delay.
On top of the lost time from cancelled orders, there's a lost opportunity cost. While we were holding that order for you, those cards were unavailable to other customers.
So cancelled orders represent a big loss of time and opportunity, and that's why they frustrate us so much.
You might think that this is akin to buying something, and then returning it. It's not. To illustrate, try this: Call your local Cadillac dealer, and tell him you'll buy the black El Dorado on his lot. Tell him you promise to pay for it, and he should put it in the back and save it for you. How long do you think he'd hold it before putting it back up for sale? Not long.
The reasons are exactly the same as those in #5 above, plus one more. If we allowed this, people could place huge orders and drop the cards that go down in value. Some card prices are extremely volatile, especially for newly released sets. People would do this all the time if we allowed it.
We bought people's collections. See next item.
Sorry, we are currently not purchasing any cards.
We are the most experienced, most respected TCG dealer on the Internet, having successfully completed over 22,000 transactions. We will gladly email you a diverse list of some of our customers from many different countries (so you know it's not just a bunch of our friends). Feel free to email them to ask about our trustworthiness, service, and professionalism. (We can't list their email addresses here because, if we did, they'd start getting junk email.)
We can only sell you cards that are currently listed on our website. Our sale is strictly first-come, first-served. There are no exceptions.
If you are a Preferred Customer, you will receive email when we restock. There are many people on the Preferred Customer list, so when we restock, many of them are scrambling for the best cards. People who happen to be logged in when the mail arrives will get the best chance at getting the cards. If you don't happen to log in until 3 days after the mail arrives, many of the cards will have been sold.Therefore, if we told you when we were going to restock next, you'd have an unfair advantage over our other customers (you could log in on that day and wait for the mail). Because we want access to the cards to be fair for all customers, the restock date is kept secret.
If you're in the market for some high-demand cards that always seem to sell out quickly, our only suggestion is to check your email often.
Even though our lists are updated every day, when you order a card, there's a chance that someone else ordered the same card earlier in the day. This is especially true right after we've added new cards to the sale and orders are rolling in. If the card you ordered is no longer listed on the website, that's why. If it's still there, then we made a mistake - just send us email asking to add it to your order.If too many of the cards you wanted were gone, making the order not worthwhile to you, or a key card you wanted had been sold, let us know right away and you may cancel the order without penalty. (If your order hinges on the availability of one card, we appreciate it if you let us know when you're ordering. Something like "If the Mox is gone forget the order" or "Do not process the order if it's below $100" will do fine.)
Sorry, no (same reasons as #11 above, plus technical reasons). Preferred customers will receive email whenever we restock. (To become a preferred customer, you must complete one transaction with us.)
When we get your money, we will send you an email. If we haven't emailed you, then we haven't received your money yet.
When Magic is released in a new language, the cards are first printed in black bordered versions, followed by the same set in a white bordered version. In English, these sets are "Beta" and "UL."In German, French, and Italian, the first set was the RV cardset. We call the black bordered version "German Beta" and the White Bordered version "German RV" (or French or Italian).
All other non-English Gathering sets were first printed with the 4th edition cardset. We call the black bordered version "Japanese Beta" and the white bordered version "Japanese 4E" (or Korean, Chinese, Spanish, Portuguese).
So we're using the term "Beta" to mean "the first cardset printed in that language" (which is exactly what the term "Beta" means - the first try). Yes, it's very confusing. Other dealers use the terms BBFR ("Black Bordered French" - French Beta or RN) or WBGR ("White Bordered German" - German RV, 4E, 5E, or 6E). These terms are even more confusing and less accurate, since they don't differentiate between different black-bordered and white-bordered sets.